ObjectivesThis qualification is appropriate for managers of programs and services in the community services industry. They generally work independently, reporting to executive management or boards of management, and may work in a range of sectors, such as Housing, Children's Services, Alcohol and Other Drugs, Mental Health, Disability and Aged Care. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with organisation's goals and strategic directions.
Entry requirementsAs a majority of assessment work will be completed using work based projects, it is essential that applicants are currently working in a supervisory, team leader or management role. Other Entry Requirements Eligibility criteria: 12 months experience as a supervisor/team leader/manager in community services and the ability to work at a post Year 12 academic level in time management, literacy, numeracy and computer skills.
Academic titleAdvanced Diploma of Community Services Management
Course descriptionKey Study Areas
This course covers a range of management topics relevant to management and facilitating best practice in the community services sector, including
Managing/Leading Others
* Communication Skills
* Lead & develop others
* Manage diversity
* Establish & maintain community, government & business partnerships
* Work with other services
Managing Services
* Manage a service organisation
* Ensure a safe workplace
* Manage risk
* Manage the organisation’s finances, accounts & resources
* Manage policy development
* Mange information systems
* Manage an accreditation process
Where • Bendigo (City Campus)
Duration Options
The course is delivered flexibly, using a combination of workshops, study guides and work-based projects over a two year period. Workshops usually occur every 3-4 weeks. Participants also are able to apply for recognition of current skills and knowledge relevant to the coursework.
Selection Process • Individual Interview
Employment Opportunities
On successfully completing this course you will be eligible for employment in a range of roles, including: executive officer, executive director, manager (large organisation), chief executive officer, coordinator (large organisation), program manager, project manager, community services manager and community development manager.
Further Study Options
On successfully completing this course you may choose to apply for enrolment in a degree course offered at university level.
Assessment
You will be assessed as part of this course.
Typical Course Content (exact details may be obtained from the teaching centre)
BSBMGT505A Ensure A Safe Workplace
BSBMGT609A Manage risk
CHCADMIN4B Manage the organisation's finances, accounts and resources
CHCCD19A Establish and maintain community, government and business partnerships
CHCCOM4B Develop, implement and promote effective communication techniques
CHCCS4C Manage the delivery of quality client service
CHCINF4B Manage the organisation's information systems
CHCNET4A Work with other services
CHCORG10B Manage organisational change
CHCORG11B Lead and develop others
CHCORG12B Review organisational effectiveness
CHCORG13B Manage organisational strategic and business planning
CHCORG14B Manage a service organisation
CHCORG20B Promote and represent the service
CHCORG7B Manage workplace issues
CHCORG9B Manage projects and strategies
CHCPOL7A Manage policy development
CHCQM601A Manage an accreditation process
PSPGOV603A Develop a tender submission
PSPMNGT605A Manage diversity
Recognition of Prior Learning
Recognition of your current qualifications and prior learning: BRIT has processes to give you credit for relevant units from your prior study, and to assess your prior learning against units in a course.