ObjectivesThis qualification covers workers who provide support for the effective functioning of health services. These workers do not provide direct care assistance functions such as assisting other staff with the care of clients. This is an entry level qualification and is suited to Australian Apprenticeship pathways.
Entry requirementsThis program is suited to those wishing to enter the Health Support Services area, or those currently employed within this field.
Academic titleCertificate II in Health Support Services
Course descriptionKey Study Areas
This program focuses on the skills and knowledge requried to work effectively within the Health Services Industry.
Areas of study can include & not limited to Using business technology, working with others, preparing and maintaining beds, follow safe manual handling practice & participating in OHS processes.
This program can be offered full time/part time up to a period of 3 months
Selection Process
• Individual Interview
• Group Interview
Employment Opportunities
Employment opportunities may include:-
* Administration staff
* Cleaner
* Domestic assistant
* Kitchen hand
* Stores assistant
* & various other classifications supportive of the Health Services Industry
Further Study Options
Certificate III in Health Support Services
Pathways Courses
Certificate III in Health Support Services :: HLT32807
Assessment
You will not be assessed as part of this course.
Packaging Rules
12 competency units are required for the successful completion of this qualifcation, including 4 compulsory units & 8 elective units.
A wide range of electives is available and can be packaged to provide either:
* a generic qualification that covers a range of work functions, or
* a targeted qualification as required for specific work roles.
Typical Course Content (exact details may be obtained from the teaching centre)
BSBCMN105A Use Business Equipment
BSBCMN204A Work Effectively With Others
BSBCMN205A Use Business Technology
BSBCMN206A Process And Maintain Workplace Information
BSBCMN207A Prepare & Process Financial / Business Documents
BSBCMN212A Handle Mail
BSBCMN213A Produce Simple Word Processed Documents
BSBCMN214A Create And Use Simple Spreadsheets
BSBCMN217A Process Customer Feedback
HLTCSD203B Prepare and maintain beds
HLTCSD208B Transport clients
HLTCSD306B Respond effectively to difficult or challenging behaviour
HLTFS201B Distribute meals and refreshments to clients
HLTFS205B Perform kitchenware washing
HLTFS206B Carry out cafeteria operations
HLTFS207B Follow basic food safety practices
HLTFS208B Transport food
HLTHIR301A Communicate and work effectively in health
HLTHSE204B Follow safe manual handling practices
HLTIN301A Comply with infection control policies and procedures in health work
HLTMS203B Undertake routine stock maintenance
HLTMS204B Handle and move equipment, goods, mail and furniture
HLTMS206B Perform general cleaning tasks in a clinical setting
HLTMS207B Handle medical gases safely
HLTMS208B Handle waste in a health care environment
HLTOHS200A Participate in OHS processes
LMTPRLA01A Collect, Receive And Sort Product
LMTPRLA02A Operate washing machines
LMTPRLA03A Control washing machine operation
LMTPRLA04A Perform linen rewash
PRMCL01B Maintain A Hard Floor Surface
PRMCL04B Maintain A Carpeted Floor
PRMCL14B Maintain A 'Clean Room' Environment
PRMCL15B Maintain Furniture And Fittings And Room
PRMCL17B Clean A Wet Area
PRMCL19B Remove Waste
PRMCL33B Plan For Safe And Efficient Cleaning Activities
PRMCL35B Maintain A Cleaning Storage Area
PRMWM05B Identify and segregate waste
RTC2307A Operate Machinery & Equipment
RTC2706A Apply chemicals under supervision
TDTD297A Use manual handling equipment
THHBKA03B Receive And Store Kitchen Supplies
THHBKA04B Clean And Maintain Kitchen Premises
Recognition of Prior Learning
Recognition of your current qualifications and prior learning: BRIT has processes to give you credit for relevant units from your prior study, and to assess your prior learning against units in a course.