ObjectivesThis one-day workshop will help you teach participants how to:
* Use coaching to develop their team
* Develop the coaching skills that help improve individual performance
* Demonstrate the behaviors and practices of an effective coach
* Recognize employees’ strengths and give them the feedback they need to succeed
* Identify employee problems and ways you can help to correct them
Course descriptionThis Coaching Course is great for those looking to take the lead. Discover ways to coach and mentor individuals to increase performance and ability.
Duration: One Day: 9am - 4:30pm
Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a
coach involves being a role model, sometimes a counselor or supporter, and
always a guide. Coaching is based on a partnership that involves giving both
support and challenging opportunities to employees. Knowing how and when to
coach is an essential skill that can benefit both you and your organization. This oneday
course will help you become a better coach in all senses of the word.
Introduction and Course Overview
You will spend the first part of the day getting to know participants and discussing what
will take place during the course. Students will also have an opportunity to identify their
personal learning objectives.
Defining Coaching
The first part of the morning will be spent exploring what coaching means (in general
and to participants), reviewing coaching skills, and evaluating the pre-assignment.
Interpersonal Communication Skills
Communicating well is a key aspect of successful coaching. During this session,
participants will explore different communication skills and create an action plan.
Self-Disclosure
Joe Luft and Harry Ingraham developed the Johari windows concept, a way of looking at
our self-awareness and our ability to ask feedback of others. This session will look at the
window and examine how we can use it when coaching.
Critical Coaching Skills
Participants will examine important coaching skills in small groups, including helping,
mentoring, teaching, and challenging skills.
More on Communication
This lecture will examine two powerful, simple coaching tools: asking questions and listening.
Learning Styles and Principles
We learn in three different ways: by seeing, by hearing, and by doing. In a large group
discussion, participants will identify ways to incorporate these methods into coaching.
Benefits/Consequences
During this session, we will examine a tool that coaches can use to help gain buy-in for
change from employees.
Skills Involved in Coaching
Participants will work in small groups to complete a mix-and-match exercise that will
familiarize them with key coaching skills.
The Coaching Model
This session will explore a four-step coaching model that can be applied to any situation.
Feedback
Feedback is an essential component of coaching. You will discuss types of feedback and
offer some tips in lecture format during this session.
Coaching Problems
To wrap up the day, participants will examine case studies and offer solutions.
Course Wrap-Up
At the end of the day, students will have an opportunity to ask questions and fill out an
action plan.
How You Will Benefit:
- Understand how coaching can be used to develop your team.
- Develop the coaching skills that help improve individual performance.
- Demonstrate the behaviors and practices of an effective coach.
- Recognize employees’ strengths and give them the feedback they need to
succeed.
About the courses
The workshops are a fun & entertaining learning experience. We highlight skills throughout the course and provide practical information on solving current issues and situations. By applying the information personally to each of the participants we help provide real solutions for each individual.
The way we deliver
We discuss with participants what they would like to obtain from each course. This way the facilitator knows exactly what information will be useful to each individual. It also means each course is custom made to suit the individuals at the course and our participants can learn more at a quicker pace without covering material that may not be required. By learning from each other within the course the participants can take real skills back to the workplace.
This helps everyone make the most of the training. Here are some additional details on why many people choose a Paramount course.
Why Paramount courses are better courses
-Motivational and professional trainers
-Lunch and refreshments provided
-We combine entertainment with training
-Every course is custom designed to suit the participants
-We provide professional and useful manuals to keep as a reference
What can you expect?
-A fun and entertaining session
-Useful skills you can use straight away
-A friendly trainer with personal attention
-A certificate for each participant that attends
-Experienced help and assistance in the specialised training areas