ObjectivesThis one course will help teach participants how to:
* Buying signals- Increase your observation skills
* Body Language- Learn how to use to sell effectively
* Negotiation Skill- Soft vs. Hard Negotiation
* The Sales Roles- What are they?
* Selling as a Professional Activity- Sales Professionalism
* Buyers and Their Motivation- Emotions, External Buying influences
* Active Prospecting and Qualifying Prospects
* Sell Yourself- Confidence, Motivation, Comfort Zones
* Satisfying Needs- Fulfilling the basic needs of clients
* Professional sales techniques- Skills for the professionals
* Complaint handling/Objections- Techniques and skills
* Leadership- Helping clients decide
* Value added selling
* Cross Selling and Upselling
* Unique Selling Proposition (USP)
Course descriptionThis Sales Professional Course is ideal for those in the sales industry and those who are wanting to make the change. This course provides all the basics plus how you can use simple skills at an advanced level. Learn about body language and the buying signals customers send you.
Duration: One Day: 9am - 4:30pm
About This Training Course
This course is a great one day session for individuals and businesses to increase sales potential. Discover skills such as closing, rapport, performance techniques and body language to help the sales professional. Sales’ training that is vital to the sales role. Perform at your best. Learn how to overcome objections and communicate on a different level.
Make every client count. With these skills you will increase positive outcomes, use objections as selling points, increase enthusiasm for increased performance, negotiate correctly and follow the sales process to end at the desired outcome.
Subjects Covered
The units you will be undertaking will enable you to respond appropriately to the
needs of people and understand the level of professional customer service required by
most business today.
Subjects Include:
-Buying signals- Increase your observation skills
-Body Language- Learn how to use to sell effectively
-Negotiation Skill- Soft vs. Hard Negotiation
-The Sales Roles- What are they?
-Selling as a Professional Activity- Sales Professionalism
-Buyers and Their Motivation- Emotions, External Buying influences
-Active Prospecting and Qualifying Prospects
-Sell Yourself- Confidence, Motivation, Comfort Zones
-Satisfying Needs- Fulfilling the basic needs of clients
-Professional sales techniques- Skills for the professionals
-Complaint handling/Objections- Techniques and skills
-Leadership- Helping clients decide
-Value added selling
-Cross Selling and Up selling
-Unique Selling Proposition (USP)
Please note: Some industries require Licensing and further training. This is not a
License. This course provides professional skills for the Sales Professional.
About the courses
The workshops are a fun & entertaining learning experience. We highlight skills throughout the course and provide practical information on solving current issues and situations. By applying the information personally to each of the participants we help provide real solutions for each individual.
The way we deliver
We discuss with participants what they would like to obtain from each course. This way the facilitator knows exactly what information will be useful to each individual. It also means each course is custom made to suit the individuals at the course and our participants can learn more at a quicker pace without covering material that may not be required. By learning from each other within the course the participants can take real skills back to the workplace.
This helps everyone make the most of the training. Here are some additional details on why many people choose a Paramount course.
Why Paramount courses are better courses
-Motivational and professional trainers
-Lunch and refreshments provided
-We combine entertainment with training
-Every course is custom designed to suit the participants
-We provide professional and useful manuals to keep as a reference
What can you expect?
-A fun and entertaining session
-Useful skills you can use straight away
-A friendly trainer with personal attention
-A certificate for each participant that attends
-Experienced help and assistance in the specialised training areas